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CS, NEMSA, FAAN Rated Worse Agencies On Compliance,  Resolution

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By Dickson Pat 

Report from ReportGov.Ng, Nigeria’s Official Public Service Complaint website, has listed the Nigeria Customs Service ,NCS,, the Nigeria Electricity Management Service Agency ,NEMSA, and the Federal Airports Authority of Nigeria ,FAAN, as the worst-performing government agencies in terms of customer complaints resolution for May 2024.

This is revealed in the report detailing how government Ministries, Departments, and Agencies ,MDAs, fared in responding to complaints in the period.

According to the report, NCS received two complaints in the period under review and resolved none. NEMSA received one complaint and could not resolve it, while FAAN received five complaints and was unable to resolve any.

Meanwhile, the Federal Competition and Consumer Protection Commission ,FCCPC, and the Central Bank of Nigeria ,CBN, as the top two government agencies responsive to public complaints in May.

While the FCCPC and CBN occupied the first and second positions respectively, the National Agency for Food and Drug Administration and Control ,NAFDAC, emerged third for the month. The government agencies were ranked based on the number of complaints received and the number of such complaints they were able to resolve within the month.

According to the website, the FCCPC received 36 complaints in the month and resolved all of it to score 100% in rate of response. The CBN also received 25 complaints within the month and resolved all of them. This gave the banking regulator a 100% score.

NAFDAC on the other hand received 3 complaints out of which 2 were resolved, giving it a 67% rate of response.

The Report.Gov platform was conceived by the Presidential Enabling Business Environment Council ,PEBEC, established by the immediate past administration of President Muhammadu Buhari in July 2016 as part of moves to improve the ease of doing business.

The website is to facilitate the escalation and resolution of issues encountered with Ministries Departments and Agencies ,MDAs, towards ensuring a more business-friendly environment.

This presupposes that every MDAs of the government must be responsive to complaints and issues that the people may have during their engagements with them to remove delays and restrictions that come with doing business in Nigeria.

Meanwhile, in a 2020 World Bank report, Nigeria’s ranking in the Ease of Doing Business report improved from 146 to 131, representing its second-highest annual progress in a decade. Nigeria’s highest scores were in the areas of starting a business, dealing with construction permits, and getting credit. However, the country’s performance was low in other areas, such as registering properties, trading across borders, and resolving insolvencies.

Most recently, PEBEC’s 2023 EoDB report showed that at the country-wide level, there was a marginal increase in Nigeria’s overall EoDB satisfaction score to 5.69 on a 10-point scale from 5.45 recorded in the inaugural report. While acknowledging this improvement, PEBEC said there is a lot more to be done to improve the business environment.

Vinicius Ends Season In Style  Edges Closer In Ballon d’Or Race 

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Real Madrid forward, Vinicius Jr, has put himself in strong contention to win the Ballon d’Or Award for the Best Player in the world and adds to his growing trophy cabinet after scoring in another Champions League final on Saturday.

The Brazilian netted Real’s second goal against Borussia Dortmund late on at Wembley to secure a 2-0 win and a record-extending 15th European crown for the Spanish side as well as capping another brilliant season for the 23-year-old.

“Ballon d’Or! Vinicius Jr has just taken the Ballon d’Or”, former England defender Rio Ferdinand said in his role as a TV pundit as Vinicius celebrated his goal.

“He has the Ballon d’Or in the bag now. Wow. At the biggest moments of the Champions League this season, Vinicius Jr has stepped up”.

After crowning his breakthrough season with the winner in Real’s 14th European Cup win over Liverpool in Paris two years ago, Vinicius finishes this campaign with six goals in the Champions League and 15 in LaLiga, which Real also won.

His total haul of 24 goals in all competitions means it is the Brazilian’s most prolific season since he signed from Flamengo in 2018. In that time he has won three LaLiga titles, two Champions Leagues, a Spanish Cup and two Club World Cup crowns.

“Vinicius for the Ballon d’Or? No question about it”, his manager Carlo Ancelotti told reporters after the game.

Another favourite for the award is Real midfielder Jude Bellingham, who has had a remarkable breakthrough season in Madrid since his 103-million-euro ($111.50-million) move from Dortmund last year.

The 20-year-old Englishman exceeded expectations to help his team claim a record-extending 36th Spanish league title, scoring 19 goals to finish as LaLiga’s third highest goalscorer, level with Barcelona forward Robert Lewandowski.

He was also the provider at Wembley for Vinicius to become the first Brazilian to score in two Champions League finals.

Bellingham later interrupted his team mate’s post match interview with Brazilian TV shouting in Portuguese “assistencia bonitinha (cute assist)” before they both embraced while laughing.

Both players will be strong favourites for the award and Bellingham can enhance his case at the European Championship in Germany with England. Vinicius, meanwhile, will feature for Brazil at the Copa America.

However, Vinicius was more concerned about enjoying the moment rather than potential individual accolades.

Mbappe Signs Real Madrid Deal 

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Kylian Mbappe has signed a contract to join Real Madrid on a free transfer when his Paris St-Germain deal expires on June 30.

The France striker verbally agreed to move to the Bernabeu in February and then announced in May he would leave PSG at the end of the season.

Mbappe, 25, has now signed terms with Real Madrid and will move to Spain when the La Liga transfer window opens on  July 1.

Madrid are expected to announce the deal next week and could formally present the forward at the Bernabeu before Euro 2024.

Mbappe, a World Cup winner in 2018, is PSG’s record goalscorer with 256 goals since he joined them from Monaco on an initial loan in 2017.

He has agreed a deal with Real until 2029, earning 15m euros (£12.8m) a season, plus a 150m euro (£128m) signing-on bonus to be paid over five years, and he will keep a percentage of his image rights.

The Frenchman will get the chance to play alongside Luka Modric, with the Croatian midfielder set to sign a new one-year extension with the club.

Modric, 38, came on as a substitute as Madrid won their 15th European Cup title with a 2-0 win against Borussia Dortmund at Wembley on Saturday.

The former Tottenham midfielder’s current deal expires later this month, but he is expected to stay for a further 12 months.

German Toni Kroos, 34, made way for Modric with four minutes remaining on his final appearance for the club after 10 years.

Real held a trophy parade through the Spanish capital yesterday night following their record-extending success.

NVBF President, Musa Nimrod Satisfied With Development Of Volleyball Leagues

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Joel Ajayi

President, Nigeria Volleyball Federation, Engineer Musa Nimrod has rated the just-concluded phase one of the 2024 Division One and Two Nigeria Volleyball League high following the high standard and improvement witnessed in the leagues.

The Phase of the National Volleyball League which commenced on May 21 ended on June 1, in Abuja.

The President, speaking at the Multipurpose Hall of the Moshood Abiola Stadium Abuja on Saturday night said, “I am very pleased with the level of the game and we are improving yearly.

He added, “I am very happy with the organisers, (the League Management Committee) irrespective of lack of sponsor, they put in their best and so far so good, the league has been standard and.the quality is very high .

“When I came into the leadership of the federation, I prayed to God to grant the players the opportunities to ply their trade abroad as professional volleyballers. And I thank God because we have a lot of Nigerian professional volleyball players abroad. Now as we are growing yearly, this year we have teams from Bayelsa, Delta and a lot of other state owned teams are here for the first time in.the history of the competition.

“I appreciate the federation members, they’re doing their best and I am proud of the club, coaches and all those who participated in the competition.

For the first time in the history of the league, seventeen teams from across Nigeria participated in the championship. The date and venue for Phase Two of the league will be communicated by the Federation.

Igoche Celebrates Nigeria’s Historic Wins, Appointment At BAL 2024

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Joel Ajayi

Igoche Mark, the visionary behind the Mark D’ Ball Basketball Championship, has commended Nigeria for its remarkable performance and groundbreaking accomplishments at BAL 2024; As Rivers Hoopers emerged as the bronze winners,while Coach

Ogoh Odaudu, head coach of Rivers Hoopers was awarded the prestigious title of Coach of the Year.

Adding to the list of achievements, was the exceptional appointment of  President of FIBA Africa Zone 3,Col. Samuel Ahmedu (Retd) into the FIBA Africa Executive Committee. 

In his congratulatory message yesterday, 

the Mark D’ Ball Initiator says, “The collective success of Rivers Hoopers, Ogoh Odaudu, and Col Samuel Ahmedu exemplifies Nigeria’s unwavering dedication to excellence and sets a new standard for basketball in the region”.

As Nigeria continues to make strides on the international basketball stage, Mark noted that “the nation’s passion, talent, and determination serve as an inspiration to aspiring athletes and fans across the continent. With these historic wins and appointment, Nigeria has truly proven that the future of African basketball shines brightly with each victory”.

“Keep shining, and I wish you all continued success in your future endeavors.”Mark concluded.

In a remarkable display of dominance and achievement, Nigeria made history at the recently concluded Basketball Africa League ,BAL, Season 4 in Kigali, Rwanda.

Rivers International Marathon Ends In Fanfare 

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The much publicized Rivers International Marathon came to an end with pomp and ceremony on Saturday in Port Harcourt city.

Grang Boyi Nyango of Plateau State claimed the top prize in the men’s marathon with a time of 2:28:29 with Iliya Pam Nwanta (Plateau State) finishing in second place with a time of 2:39:09 while Istifanus Peter Mahan (Plateau) crossed the line in third place (2:41:42).

In the women’s competition, Arusei Peninah of Kenya won the race with a time of 2:48:23. 

Blessing Shambor Solomon (2:57:38) came second with Charity Agofure completing the podium places with a time of 3:02:58.

The winners in the male and female categories took home the sum of $10,000.00 (ten thousand UD Dollars) apiece.

The Executive Governor of Rivers State, Sir Siminialaye Fubara who attended the race whose finale was at the Yakubu Gowon Stadium, Port Harcourt also announced a cash donation of N1 million to the contestants who finished between the 2nd and 20th positions, respectively, in the male and female category.

Speaking after the conclusion of the event, Rivers State Sports Commissioner, Barr. Christopher Green expressed elation at the smooth manner in which the event was conducted.

“First and foremost, I want to thank the Almighty God for the successful completion of this first ever Rivers International Marathon. It wasn’t without its hitches but overall, we have to give it a pass mark.

“Like our sports loving Governor has stated, the next edition next year will be one of the biggest and the best marathons the country has ever seen.

“I also want top use this opportunity to thank His Excellency, the Governor of Rivers State for the great support he showed which ensured that this event ended successfully.

“In his magnanimity, he donated the sum of five million naira each to winners of races in both categories and also doled out one million naira each to those who finished in the second to 20th position range. That is the act of a generous lover of sports which will serve as a huge motivation to the athletes”, Barrister Green concluded.

Paris 2024 Olympics: BFN Opens Camp In Lagos

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Joel Ajayi

 Badminton Federation of Nigeria ,BFN, has opened its training camp ahead of the Paris 2024 Olympic Games between July 26 to August 11.

Two-time African Games Champion and four-time African Senior Champion, Anuoluwapo Opeyori is Nigeria’s sole representative in the badminton event at the Games.

President of the Badminton Federation of Nigeria, Francis Orbih revealed that Anuoluwapo Opeyori is paired with two national team players, Victor Ikechukwu and Emmanuel Joseph at the Badmintonn section facility at Ikoyi Club 1938. 

Orbih said the Federation has concluded plans for the second stage of camping for Opeyori in Italy.

He said, “Before the announcement of the ministry’s camping programme, the BFN decided to put our qualified athlete, Anuoluwapo Opeyori in camp alongside two national team players, Victor Ikechukwu and Emmanuel Joseph at the Ikoyi Club 1938 in Lagos. The Federation chose Ikoyi Club because it has one of the best badminton facilities in the country and the Federation has been in a collaborative partnership with the Club.

“The players are currently being handled by Coach Ben Orakpor who is one of our experienced coaches in the country. There is no time to waste because we have less than two months until the Paris 2024 Olympics and the Federation wants to ensure Opeyori is in top shape.

“Opeyori only has 10 days in Nigeria before he departs for his first phase of the foreign training camp in Italy. We want him to have access to world-class facilities and play against some top-ranked players in Europe”. 

Orbih noted that the African Champion will join the foreign camp organised by the Federal Ministry of Sports in Germany from July 1 – 21.

He said, “We have agreed that Anuoluwapo Opeyori will join the foreign camp organised by the Federal Ministry of Sports in Germany from July 1- 21 and in between play the Mauritius international from to July 11 – 14.

“The Badminton Federation of Nigeria will continue to monitor the progress of Opeyori and hope he surpasses his previous record at the Tokyo 2020 Olympics”.

Obaseki Commends Alli For  Honesty, financial Discipline, Sports Development 

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Edo State governor

Joel Ajayi

Edo State Governor , Godwin Obaseki has commended the Executive Chairman of Edo State Sports Commission ,ESSC, Yussuf Alli for his honesty, integrity, and commitment to sports development.

Speaking during the reception for victorious Edo Queens that won the NWFL last week, Obaseki said Alli is reliable, decent, and trustworthy.    

Obaseki described Alli as a decent and trustworthy sports administrator with a proven strong character and financial discipline

“I don’t waste time in approving his memos because I know he is not going to steal the money and I will always consider his request promptly because I trust him”.

The Governor also commends Alli’s commitment to sports development especially school sports and sports development at the grassroots level.

A product of school sports who won the gold medal at the Athletics World Cup, the gold medal at the World Universities Games, and the gold medal in the Commonwealth Games Alli with the backing of Governor Obaseki has been able to take sports to a higher level in Edo State.

The victory of Edo Queens in the just concluded NWFL is just one of the many firsts that Alli and the team have achieved under the leadership of Obaseki.

A long jumper cum sprinter who is the holder of the national record in the event for about four decades, Alli was also captain of Team Nigeria to many Olympic Games, Commonwealth Games, and All-Africa Games.

A former Vice-President and Technical Director of AFN, the flame of marathon and road races that is burning in Nigeria today was lit by Alli when he started the Aba Marathon some years ago.

Alli also nurtured the Okpekpe 10-kilometer Road Races sponsored by Mike Itemuagbor and the Lagos City Marathon from infancy to win the prestigious World Athletics Gold Label Races.

Alli attributed the giant strides his team has achieved in the last few years to the financial, moral, and other support they are receiving from the amiable Governor of Edo State, Obaseki, whose door is always for the ESSC. 

Minimum Wage: Akpabio, Abbas, Akume, Edun Fail To Stop Indefinite Strike

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.As NLC, TUC begin planned industrial action today 

.It’s illegal, AGF tells unions 

.Strike ill-timed, unnecessary – NECA

By Uche Onyeali and Yahaya Umar, Abuja 

Eleventh hour meeting involving President of the Senate, Senator Godswill Akpabio,  and Speaker of House of Representatives, Honourable Tajudeen  Abbas, Secretary to the Government of the Federation, Senator George Akume, Minister For Finance and Coordinating Minister of the Economy, Chief Wale Edun, among other stakeholders, to stop an indefinite strike by organised labour  ended in deadlock as Nigerian Labour Congress, NLC, and Trade Union Congress, TUC, begin an industrial action to press for a new national minimum wage.

Akpabio, told the unions led by NLC President, Comrade Joe Ajaero and his TUC counterpart, Comrade Fetus Usifo, that it would be difficult to negotiate with government during strike actions.

According to him, “I do know that Mr President had set up a very serious committee to negotiate with Labour.  The Secretary to the Government of the Federation and the Head of Service who are here with us have been deeply involved in the negotiations”.

“So the leadership of both Chambers decided to invite everybody here so we can listen to all parties. We are not taking over the work of the executive. We are not taking over the work of the NLC and TUC. But we just said we should hear from you.

“It is very difficult to negotiate for peace in an atmosphere of crisis. If you are on strike it means you are no longer negotiating. And the Nigerian people are desirous in having a closure to the issue of the minimum wage.

“And the government too is very eager to meet the yearnings of the people to a reasonable extent based on the current economic realities. Hence there was need for us to call all parties to the table and to hear from you”, he stated.

The leadership of the unions, however told the National Assembly that it would table its appeal before its members and report back.

Aljazirah Nigeria reports that NLC and the TUC, last Friday declared indefinite strike commencing from Monday, June 3, 2024, after its meeting with the federal government over the minimum wage did not produce any solution.

Hence, the unions have activated the indefinite strike announced last Friday, after rejecting N60,000 minimum wage against its N494,000 demand.

Meanwhile, Attorney General of the Federation, AGF, and Minister of Justice, Prince Lateef Fagbemi (SAN) has told the Nigeria Labour Congress, NLC, and Trade Union Congress, TUC, that their planned June 3 strike action was illegal, unlawful and unconstitutional.

Fagvemi, in a letter to the leadership of the two unions on the consequences of their actions in respect of the planned strike, faulted the mode of its declaration as being in gross violation of the labour laws.

He AGF therefore warned them to shelve the strike and return to the negotiation table so as not to run foul of the law guiding labour dispute.

Fagvemi, who cited various relevant laws, insisted that both the NLC and TUC ought to have served a 15-day notice on the federal government before contemplating any strike action.

He said the two bodies also violated the International Labour Organisation, ILO, laws because the conditions precedent for declaration of strike action were neither employed nor met.

He said the order of the National Industrial Court of Nigeria which barred the NLC and TUC from going on strike is still in force and binding on all parties in the labour dispute.

The letter personally signed by the AGF emphasised that the order of the court had not been appealed by the NLC and TUC neither was it stayed or set aside and counselled the worker’s leaders to respect the subsisting court order.

He declared the planned strike action as premature, illegal, unlawful and unconstitutional and pleaded with the workers not to proceed with it.

The AGF, however, suggested that the two labour unions proceed to the negotiation meeting already adjourned to a date that would be communicated to them.

The letter is copied to the Secretary to the Government of the Federation, Chief of Staff to the President, Minister of State for Labour and Employment, National Security Adviser NSA, Inspector General of Police IGP and Director General, State Security Service SSS.

Also, Nigeria Employers’ Consultative Association, NECA, has urged organised labour to shelve its planned indefinite strike as it could reverse the recent marginal gains on the economy.

NECA’s Director-General, Mr Adewale-Smatt Oyerinde, who made the call in a statement at the weekend, said the strike could incapacitate the private sector.

Oyerinde said that the call for strike was ill-timed and ill-advised, and would not only impoverish Nigerians, “but also escalate the already worrisome unemployment situation”.

“The call for an indefinite strike even when the Tripartite Committee has not completed its proceedings, is ill-advised.

“The committee, being a tripartite committee, with equal right and privileges, was to consult extensively and make recommendations to the President and Commander-in-Chief.

“The president’s final approval will, thereafter, be passed to the National Assembly for legislative action before the president will give assent.

“Aggrieved parties are at liberty to make representations and freely express their views at the National Assembly before a new National Minimum Wage Bill will be passed into law.

“While it is normal for parties to have divergent opinion, the President and Commander-in-Chief has the final authority.

“It is, therefore, worrisome that Organised Labour would call for an indefinite strike when these processes are yet to be concluded,“ he said.

The director-general, however, said that the Organised Private Sector of Nigeria, OPSN, would do all that was necessary, within extant legislation, to protect its interest and survival, should the strike commence.

He said that OPSN remains committed to a new national minimum wage.

He observed, however, that in the current macro-economic circumstances, the odds were greatly stacked against organised businesses with consequential effects on job security.

“It is our strong view that any amount beyond what the OPSN offered, could further escalate the already worsened health of many businesses, especially the Small and Medium Enterprises, and drive others to the precipice.

“That situation could potentially compound the bad unemployment rate and worsen the insecurity situation in the country,” he said.

Oyerinde, also called on the Federal Government to fast-track the implementation of reliefs for Nigerians, while reversing, without delay, the recent hike in electricity tariff.

Zenith Bank And Its First Female MD/CEO

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By Dr. Jumai Ahmadu

History was made by Zenith Bank Plc with the announcement of the appointment of Dame (Dr.) Adaora Umeoji as the Group Managing Director/Chief Executive with effect from June 1, 2024, subject to approval by the Central Bank of Nigeria, CBN. 

Dame (Dr.) Adaora Umeoji, from Anambra state, takes over from Dr. Ebenezer Onyeagwu, whose five-year term expires on May 31, 2024, and is the first female GMD/CEO since the inception of the bank. 

Prior to this appointment, Dr. Umeoji has been the Deputy Managing Director of the bank since October 28, 2016 and has close to 30 years cognate banking experience of which 26 years has been with Zenith Bank.

Being a major player in the banking world, Dr. Adaora ‘s appointment is a consolidation of emerging trend in gender mainstreaming in Nigeria’s banking sector, and the new helmswoman will no doubt provide mertious service to Zenith Bank in line with its status as one of Nigeria’s premier banking institutions.

As the new leader to determine the future of one of Nigeria’s leading banks, Dr. Adaora will combine her passion for promoting professionalism in the banking industry with her selfless service to humanity and thus help situate Zenith Bank as a major player in her spheres of operation.

This is a woman who, in an arena of male prevalence, shot to limelight by dint of hard work, discipline, and the abundant grace of God.Her immense capacity, knack for diligent execution of tasks and the content of her character proves that it is not just enough to be intelligent, but equally crucial is the ability to manage men and resources, which is key in generating value for any organization.

The mother of set of twins, Adaora, who joined the bank over two decades ago, was at a time an Executive Director, as well as General Manager, Abuja and later the Deputy Managing Director of Zenith Bank.

Umeoji had been the Deputy Managing Director of the bank since Oct. 28, 2016, with close to 30 years cognate banking experience of which 26 years had been with Zenith Bank.

She did not rise to this new position overnight, neither was it a bed of roses all along. She has the scars of battles she has weathered through and, far beyond societal expectations, today fate has chosen her and so she has reasons to thank God for His blessings.

Already an accomplished woman career wise with a very intimidating profile, she combined beauty plus brain, a very cerebral woman with all the knowledge, skills and experience.

Mrs. Umeoji holds a Bachelor’s degree in Sociology from the University of Jos. An alma mata of the Class of ’96 like this writer, our paths crossed again at the NYSC Orientation Camp, Kubwa, Abuja.

She also holds a Bachelor’s degree in Accounting and a first-class honours in Law from Baze University, Abuja. She also holds a Master of Law from the University of Salford, United Kingdom, as well as a Master in Business Administration from the University of Calabar.

She attended the Advanced Management Programme at Harvard Business School and attended the strategic thinking and Management programme at Wharton Business School, USA.

The first female Zenith Bank GMD also has a Doctorate in Business Administration from Apollos University, USA.

The GMD is well prepared to the change the narrative, given that when momentum is created, coupled with the will to catalyze changes, powerful visions attract ideas, people and other relevant resources.

Mrs. Adaora Umeoji has, by confronting the inertia of societal norms, and with a disdain for superficiality, demonstrated with life’s trajectory that education and politics can fundamentally address transformation of society and the human condition for good. With maturity and experience, she has acquitted herself as deserving of this office.

As the chief executor who supervises the execution of policy and the administrative drive of the Zenith Bank, Adaora, easy going and unassuming but frank to a fault, doesn’t suffer fools for nothing as many have taken to social media to write despicable and unprintable articles against a revered and outstanding woman.

Founder of the Catholic Bankers Association of Nigeria, in 2022, Umeoji was honoured with the national honour of the Officer of the Order of the Niger (OON), as a recognition of her contributions to nation-building by the Federal Government.

Rightly said, her elevation to a new calling in this new office is “reward for industry and excellence” and sad at the same time that whenever a Nigerian woman makes the news as having been appointed to a high position, it ruffles a lot of feathers in the minds of male chauvinists who ignore all call for restraint by seeing such success as a threat and not an opportunity. 

It therefore becomes a matter of responsibility to recognize the contributions of a patriot, distinguished and decent Nigerian, who, aiming for a higher purpose, has distanced herself by transcending the trivial and continues to give her all in the service to fatherland.

By becoming beacon of hope and inspiring others, it is our collective prayer that Mrs. Adaora Umeoji’s years of cumulative experience in banking practices in Nigeria will, amidst daunting challenges, help reposition the nation’s banking sector on the path of transparency, profitability, efficiency, innovation, and count in keeping the financial sector on purposeful path.

Dr. Jumai Ahmadu, is Founder, Helpline Social Support Initiative, Abuja.